TESTIMONIALS

We enjoy hearing from our satisfied customers and with permission we like to show other people our comments.  So please feel free to comment on our work and we will be happy to post it here for everyone to read.

I recently purchased a new home in the Hays area. Half of the carpet needed to be cleaned and the other half replaced. In 48 hours the movers were due to arrive. My real estate agent highly recommended your services. I almost shied away from making the call...it would take nothing short of a miracle to find somoene to do all this, and only 48 hours to complete the job!

THANK YOU SO MUCH Professional Carpet Systems of West Central Kansas for being that "miracle." You were fast, efficient, thorough, neat, courteous, and knowledgeable...and at a very reasonable cost. you provided nothing short of the best floor service I have ever received. Your highly-trained, hard-working professionals were exceptional and diligently proved you are committed to providing superior results and outstanding customer service to your clients. I will highly recommend you to all my neighbors and friends and have no doubt they will find as I did that your quality of service really sets you apart from your competitors.

Kris - Hays - Dec 2009

"Rich, Scotty and the crew have done carpet cleaning and installation for us in the past and always did a very good job, so I asked Rich to do the restaurant on the 6th floor of the Emprise Bank building.  They did a marvelous and prompt job at a fair price.  We received many compliments on how good our floors look!" 

Owners of "Rooftops" Restaurant, Roy and Tina Herrman

 "Good effort in getting wood floor installed and approximate the time given to do it without delay or time lapse.  Excellent job of cleaning up after job completed. Good job on cleaning carpets."

Bob Popp, Russell - PCS has cleaned Bob's carpet, and has installed laminate flooring in his home.

"We had a flood from broken water pipes on 10-30-07, we called Rohr's and they were out within 2 hours drying carpets, flooring, walls, cabinets...  Had us dryed out and new carpet layed in just a few days.  Rich Rohr and his employees became almost like family and they seemed just as concerned as we were to get us back to normal as soon as possible.  It was a turn-key job all at one place, they dried us out, sold us the carpet and layed it and helped move all our furniture back.  Call Rohr's even a disaster strikes You!!!" 

John and Michelle Pitcock

"Very satisfied with everything...The quick response was very reassuring and mind setting, the clean up was so quick and very thorough so that [we] could get the basement dried out as soon as possible,  and the workers were all very efficient and got their jobs completed very well. 

Gloriann Goodman, Ness City -

"Proffessional and very punctual. Kept to schedule and kept communications open. VERY much appriciated!"

Arlene and Terry Werth

There were so many choices, it was hard to choose. I like that fact that you sell, install, clean, everything! No buying from one, someone else to lay the carpet and someone else to clean it.

Jill - Grinnell - June 2009

Professional Carpet Systems did a wonderful job. They complete got rid of the pet smell in my home. I highly recommend them!

Jennifer - Hays - July 2009

What I liked most about your service was the neatness of the young men.

Betty - Hays - 2009

I was very happy with Rich Rohr. He helped me decide on the carpet, he did excellent work laying it. Very professional. Richard was highly recommended by a friend. I was very pleased with the professional job he did laying my carpet.

Twila - Ellis - Sept 2009

General hometown feel and honesty. Always there when we call, on rentals or the restaurant. Thanks Rich & company.

Roy Herman, Rooftops - Hays - 2009

I appreciated the return visit to treat a stubborn stain.

Janet - Hays - July 2009

Friendly and courteous at all times.

Marlene - Russell - 2009

I was very impressed with the patch. I cannot tell where the patch is.

Linda - Hays - 2009

I like that you were able to work us into your schedule.

Marilyn - Hays - 2009

Good job!

Margaret - Wakeeney - Sept 2009

Richard, Daryl, and Ryan are very professional and courteous. the work was excellent!

Norm - Hays - Sept 2009

No problems, everything was great. Prompt, on-time service. Fast but thorough cleaning.

Jason - Russell - February 2009

PCS has done a very good job. Well satisfied.

Jim - Hays - Sept 2009

The crew that did you home were very polite and did a wonderful job. I recommend this company to all our friends.

Pete Billinger - Hays - Oct 2009

They were very pleasant and friendly. Very organized -wasted no time. Very satisfied with the cleaning.

Cletus - April 2009

They stayed until everything was finished and furniture put back.

Sherman - Bogue - April 2009

You did a really good job. Thank you.

Linda - Hays - 2009

Liked everything. Quick service.

Doris - Hays - May 2009

Richard and his helpers did an excellent job re-stretching our carpet. They stayed until the job was finished, cleaned up, and all the furniture back in place. We would recommend them to anyone.

Sherman & Sharon - Hays - 2009

It was all accomplished on a very friendly basis and we know we could depend on you to do the best job possible, even though we weren't home.

Carl & Darlene - Hays - Oct 2009

I was very pleased with the cleaning of my carpet. Nice to see the owner out doing the jobs also. Very courteous and helpful with questions.

Paula - Victoria - Oct 2009

Andrew was very good. He knew what he ws doing. Thank you! The carpet looks good!

Carla - Russell - Oct 2009

The Professional Carpet Systems Crew has done a fabulous job on our carpets. We had stains on white carpet. They got all of them out. It looks great! I have and will continue to recommend these guys to my friends and family.

Sara - Wakeeney - Dec 2009

Rich and crew did a wonderful job of re-stretching and clenaing, so I had him also put in new carpet in my dining room and kitchen. Very happy with the work.

Juliius - Hays - Dec 2009

Fantastic job! Professional Carpet Systems came in confident in their work and got my carpet to look great. I didn't expect that since it is of unknown age. It looked on it last leg of life. Smells a lot better now to. Glad I called. Thank you!

Angela - Hays - Dec 2009

We had a sewer backup in the house. Professional Carpet Systems was on the job quickly & took care of things very professionally. Sewer could be smelled in the street before PCS started, and within 7 hours the smell inside the house was gone.

Sharon - Hays - Dec 2009

Richard and his assistant were both very professional in their work and demeanor. They took exceptional care in ensuring the job was professionally done. Richard even repaired a loose carpet on a step! Care was shown in the cleaning up following the completion of the job.

Mark - Hays - 2009

Professional Carpet Systems has taken care of all of our flooring needs for many years, from cleaning, laying carptet and linoleum,, and emergency services. They are very professional and great at what they do. We highly recommend them!

Kathi Waggoner - Hays - Nov 2009

Fast, friendly service.  Friendly employees, and knowledgeable staff. Reasonably priced. Awesome job, excellent service and work.

Kary - Hays - Oct 2009

They do a great job, and we have used their services for over 5 years. Our rug is in the kitchen - dining area, so it really needs cleaning. It looks so much better after we have the carpet professionally cleaned.

Karolyn - Wakeeney - Nov 2009